How I help
Technology that supports your business, and protection that keeps it running.
Your business depends on technology every day: to reach customers, communicate, get paid and keep records. I help you put that technology to work with purpose, protect what you’ve built, and prepare for the day something goes wrong.
In-person coaching in Northeastern British Columbia. Remote coaching also available.
Enable
Put the right tools to work
Choose and use technology that fits how your business actually operates.
What you walk away with
A practical, organized setup that fits how your business works, and that you understand.
What we work on together
- Business email, calendars and shared files
- Communication and collaboration tools
- Reviewing software and subscriptions: keep, cancel or consolidate
- Simplifying everyday workflows and reducing repetitive work
- Plain-language instructions for you and your team
Presence
Build a business presence you control
Make it easier for customers to find you, understand your services, and get in touch.
What you walk away with
An online presence your business owns, with the keys in your hands, not a former employee’s or an old supplier’s.
What we work on together
- A clean, professional website
- Domain registration in your business’s name, with renewals you control
- Setting up and securing business social media profiles
- Business listings and consistent contact information
- An account inventory: who owns what, and how to recover access
Protect
Strengthen your everyday security
Make security part of how you work, rather than a separate technical mystery.
What you walk away with
Sensible, prioritized protection matched to your business, your risk and your budget, plus habits your team can keep.
What we work on together
- Password managers and multi-factor authentication
- Access permissions for staff, contractors and service providers
- Onboarding and offboarding steps for people who join or leave
- Router, Wi-Fi, guest network and device security settings
- Recognizing phishing, fraud and suspicious payment requests
- Simple routines for updates and device care
Prepare
Keep your business ready for the unexpected
Plan for interruptions before you have to manage one.
What you walk away with
A clear, written plan: what matters most, what to do first, and who to call.
What we work on together
- Backup and recovery arrangements, tested so you know they work
- Alternatives when Internet, phone or payment systems go down
- Access to essential information during an outage or evacuation
- Procedures for lost or stolen devices and locked accounts
- Key contacts, responsibilities and recovery priorities
- A plain-language Business Technology Continuity Plan
Northeastern BC businesses face real disruptions: wildfire season, severe winter weather, long distances and outages that can last. My background in emergency response and emergency management means we plan for those days, not just the good ones.
Ways to work together
Start small, or go deeper.
Business Tech Check-In
Free · 30 minutes
A no-pressure conversation about your business, your concerns and where to start.
Business Technology Review
Assessment + action plan
A structured look at your tools, accounts, security and readiness, with a prioritized plain-language plan.
Focused Coaching Sessions
Hands-on
Sessions on a specific need: a website, a network review, account security or backups.
Continuity Planning Package
Working sessions
Produces a written, tested plan for keeping your business running through disruption.
Ongoing Support
In person or remote
Scheduled follow-ups to keep things current as your business changes.
Pricing, travel charges and in-person service area are confirmed during your free check-in.
Not sure where to start?
Most businesses don’t need everything at once. We’ll look at what supports your work today, what needs protection, and what you’d need to keep operating after a disruption, then start with what matters most.